Have A Question For Us?
Our customer support hours are: 9AM-5PM EST Monday-Friday. We do our best to respond to all customer inquiries within 1 business day.
Still need help? Contact Customer Care.
 General FAQs
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 Shipping & Delivery
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 Payment
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 Returns & Exchanges
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General FAQs
- ★ What is a Performance Thumbstick?
- SteelSeries Headset FAQ
- KontrolFreek Cable Compatibility
- How to Install Gaming Lights
- Which Thumbstick is Best For Me?
- Controller Compatibility Guide
Payment Questions
Shipping & Delivery
- ★ KontrolFreek Shipping Policy
- How Long Will Shipping Take?
- Free Shipping Policy
- Shipping Methods
- Track My Package
- Will KontrolFreek Ship to My Country?