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Payment Questions

• Where Do I Enter My Discount Code?
• Can I Use a Discount Code with ApplePay, AmazonPay, Quadpay or PayPal?
• QuadPay
• Why Have I Been Charged Multiple Times?
• Can I Use a Pre-Paid Gift Card?
• How Can I Cancel My Order?

General FAQs

• Apex Legends Coin Code
• Controller Compatibility Guide
• What is a Performance Thumbstick?
• Why is increased range of motion important?
• Ethernet/HDMI Cable Compatibility
• Why should I buy KontrolFreek Performance Grips?

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Shipping & Delivery

• Passport Shipping Help
• Shipping Methods
• How Long Will Shipping Take?
• Where is my Order?
• Will KontrolFreek Ship to My Country?
• Address Not Verified?

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Returns & Exchanges

• How Do I Make a Return?
• What is the KontrolFreek Return Policy?
• Exchanges
• Australian Consumer Law