Domestic Shipping Rates
- DHL Standard* : 3 to 8 business days
- UPS Ground: 2 to 5 business days
- UPS Second Day Air: 2 business days
- UPS Next Day Air: 1 business day
International Shipping Rates
- DHL Standard*: 1 to 3 weeks
- DHL Package Plus Priority: 4 to 12 business days
- UPS Worldwide Expedited: 2 to 5 business days
- UPS Worldwide Saver: 1 to 3 business days with end of day delivery
- UPS Worldwide Express: 1 to 3 business days with delivery by 10:30 a.m. or 12:00 noon
*All orders over $25 can ship for free at the DHL Standard rate.
Orders are processed and shipped within 24 hours, Monday through Thursday. Orders placed between 6:00am (EST) on Fridays and 6:00am (EST) on Mondays will be processed for shipment on Monday mornings. We do not process orders for shipment on Saturdays, Sundays, or on postal holidays.
Tracking information for international orders may not update once the order ships out of the US.
If you have any additional questions, please reach out to email@example.com.
Customer care hours are 8:00am - 5:00pm (EST) Monday through Friday.