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Received Incorrect Order

If you have received the wrong item(s) in your order or have received defective / broken item(s) in your order, please send us a photo of what you received along with a photo of your packing slip and we will be happy to work with you to quickly resolve the issue.

Please send the photo of the product (including the packing slip) to customercare@kontrolfreek.com.

Customer care hours are 8:00am - 5:00pm (EST) Monday through Friday.

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