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Exchanges

You can exchange your order by simply mailing it back to KontrolFreek within 30 days. However, we will not be able to charge your card again, so we can only process exchanges for item(s) of equal or lesser value. 

Please visit the following link: https://www.kontrolfreek.com/returns

Follow the instructions shown at each step. 

We will contact you once we receive your return. This process typically takes 1-3 weeks.

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