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Exchanges

You can exchange your order by simply mailing it back to KontrolFreek within 30 days. However, we will not be able to charge your card again, so we can only process exchanges for item(s) of equal or lesser value. 

You can mail your order back to KontrolFreek at:
Tri-Cities Manufacturing
KontrolFreek
801 Missouri St (Hwy. 43 South)
PO Box 558
Tuscumbia, AL 35674

Be sure to include your name, email, order # and reason for return with your package, so we can get everything sorted out.

We will contact you once we receive your return. This process typically takes 2-4 weeks.

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