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Exchanges

Returns and exchanges are no problem - we understand that sometimes the gaming gear you chose just don't fit your tastes. We will accept your returns even if the packaging was opened or thrown away, as long as the return is initiated within 30 days of purchase!

 

Simply follow the instructions provided on the following link:

 

https://www.kontrolfreek.com/returns

 

Be sure to include either the original printed invoice found in your package, or a printed copy of your order confirmation email. This way we can coordinate the return to your Order ID.

 

We will contact you once we receive your return. This process typically takes 1-3 weeks.

 

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