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Can I Change My Order?

We are able to alter orders in the following ways if the order has not yet been shipped.

  • Swap any item(s) on your order for an item(s) of equal or lesser value
  • Remove any item(s) from your order and provide a partial refund for the value of the removed item(s)
  • Cancel your entire order

We are unable to add any additional items to your order at this time.  

Also, once your order has shipped we will not be able to make any changes. 

If you would like to alter your order, please contact us at customercare@kontrolfreek.com.

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